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Our People

The People Behind Youngly Tech

Engineers, sales professionals, and certification specialists serving industrial buyers in 50+ countries. Average team tenure: 12+ years.

Founded 2019Xiamen, ChinaISO 9001:201512+ Years Avg Experience

James

Export Manager

Leads Youngly Tech global sales. Responds to inquiries within 24h. Multi-language support: English, Spanish, Arabic, Mandarin.

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James heads the export division and is the primary contact for international clients. With deep knowledge of ATEX/IECEx certification, hazardous area classification, and OEM/ODM workflows, he helps buyers select the right equipment for their specific Zone classification and budget. He personally handles initial quotations, technical clarifications, and after-sales support for key accounts.

Expertise
ATEX / IECEx certification guidanceHazardous area Zone classification (Zone 1, 2, 21, 22)OEM/ODM coordination+2 more
Languages
EnglishMandarinSpanishArabic
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Engineering Team

5+ Senior Engineers (12+ Years Average Experience)

Design explosion-proof enclosures, PLC control panels, and vision-detection systems. Hands-on with IEC 60079 and EN 60079 series.

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Our engineering team specializes in explosion-proof product design with full compliance to IEC 60079-0, IEC 60079-1 (flameproof enclosures), IEC 60079-7 (increased safety), and the EN 60079 series. Average team tenure exceeds 12 years, including engineers who previously worked at Tier 1 European and Japanese industrial equipment manufacturers. The team holds 6 utility patents in explosion-proof sealing and mold protection vision systems.

Expertise
IEC 60079 series designFlameproof enclosure design (Ex d)Increased safety design (Ex e)+3 more
Languages
MandarinEnglish

Quality & Certification Team

ATEX/IECEx Certification Specialists

Manages third-party certification cycles (ATEX, IECEx, UL, CE). Liaises with TUV, SGS, CSA, and UL notified bodies.

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Our quality and certification team manages end-to-end certification workflows, from initial product testing to ongoing factory audits. The team has overseen 40+ certification cycles across ATEX (EU), IECEx (international), UL (North America), and CE marking. They maintain Youngly Tech’s ISO 9001:2015 quality management system and conduct routine factory production control (FPC) audits as required by notified bodies.

Expertise
ATEX Notified Body liaisonIECEx certification body (ExCB) coordinationUL listing and follow-up service+3 more
Languages
MandarinEnglish

Global Sales Team

Multi-Language Account Managers

Native or fluent speakers of English, Spanish, Arabic, Vietnamese, Thai, and Bahasa. Localized sales support for 11+ markets.

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Our sales team is structured by region and language. Each account manager handles their geography end-to-end, from first inquiry through installation support. This reduces hand-off friction and ensures cultural fit (e.g., Arabic-speaking reps for MENA clients, Spanish-speaking reps for LATAM). The team responds to inquiries 24/7 across time zones, with a 24-hour first-response SLA.

Expertise
Multi-language sales (EN/ES/AR/VI/TH/ID/ZH)Regional regulatory navigationLogistics & customs documentation+3 more
Languages
EnglishSpanishArabicVietnameseThaiBahasa IndonesiaMandarin

After-Sales Service Team

Technical Support & Warranty Specialists

2-year warranty coverage. On-site support for major accounts. 48-hour spare parts dispatch globally.

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Our after-sales team provides technical support via email, WhatsApp, and video calls. Standard warranty is 2 years (industry standard is 1 year), with extended warranty options available. For major accounts and EPC projects, we dispatch engineers on-site for commissioning and operator training. Spare parts are stocked in regional hubs and typically dispatched within 48 hours for urgent cases.

Expertise
Installation & commissioningOperator training (in-person and remote)Troubleshooting via WhatsApp video+3 more
Languages
EnglishMandarinSpanishArabic
Experience, Expertise, Authority, Trust

Why Our Team Stands Out

We invest in long-term talent, not contractors. Every team member is full-time, trained to our quality standards, and accountable for outcomes.

12+
Years avg engineering experience
Senior engineers from European & Asian Tier 1 manufacturers
5+
Senior engineers on staff
Dedicated R&D and application engineering
7
Languages spoken
EN, ES, AR, VI, TH, ID, ZH
40+
Certifications managed
ATEX, IECEx, UL, CE cycles completed

Want to talk to a real person?

James and the team respond to inquiries within 24 hours. No chatbots, no forms that go nowhere.

Request a QuoteWhatsApp +86 157 9266 5908